EPFO reaches out to customers with unclaimed balance. india news
New Delhi: The Employees’ Provident Fund Organization is focusing on helping customers withdraw unclaimed money lying in dormant accounts.Nearly a quarter of inactive accounts, which are Aadhaar verified, may soon be freed from inactive balance as EPFO is working on developing an auto-settlement feature that will allow account holders to get unclaimed money in their bank accounts without filing a claim, an official told TOI. The facility is set to deal with about 8.1 lakh Aadhaar verified inactive accounts amounting to Rs 5,200 crore, of which about 14,000 have more than Rs 5 lakh lying unclaimed. Another 38,000 Aadhaar-verified dormant accounts have Rs 1-5 lakh lying unclaimed, and 41,000 accounts have between Rs 50,000 and Rs 1 lakh. “In the last meeting, the Central Board of Trustees (CBT) had approved automatic settlement of such inoperative accounts with unclaimed balance of Rs 1,000 or less into registered bank accounts. Based on the learning from this project, a separate initiative has been planned to formulate a strategy for other accounts. Preference will be given to members joining after October 2017,” the official said. An inactive account in EPFO is one which has stopped earning interest and it mainly belongs to those members who have retired after the age of 55 and have not made any contribution for three years. However, for those below 55 years of age, the account will continue to earn interest until the customer turns 58 years of age. As of February 2026, there were 31.8 lakh inactive accounts, with Rs 10,181 crore lying unclaimed. Of these, about 7 lakh accounts are more than 20 years old, while 1.8 lakh accounts are between 10-20 years old. About 13 lakh inactive accounts are 5-10 years old.
