Indian Railways AI Chatbot: This new AI tool can help you book train tickets, get refunds and check details on the IRCTC website and app.
To make it easier for users to book train ticket And avail other train related services through Indian Railway Catering and Tourism Corporation (IRCTC) platform, Indian Railways provides a AI chatbot called Askdisha 2.0. The chatbot provides many services to the users like booking tickets and getting refunds and it also provides necessary information.
Here’s everything you need to know about IRCTC’s AI chatbot.
What is Askdisha 2.0?
Askdisha 2.0 also known as Digital Interaction to Seek Help Anytime is an artificial intelligence and machine learning-based chatbot powered by CoRover.AI. The chatbot supports Hindi, English and Hinglish languages and is available on both IRCTC’s mobile app and website.
It facilitates multiple services offered by the train ticket booking platform such as booking tickets, checking PNR status, canceling tickets and more using simple commands with AskDisha 2.0.
Apart from these, AskDisha 2.0 also supports voice commands and provides users the option to access the service using voice commands to access the services.
Services supported by Askdisha 2.0
- book ticket
- P.N.R. check status
- cancel ticket
- Get Refund Status
- change boarding station
- Check Booking History
- View e-ticket
- Download ERS
- Print and share e-tickets
How to access Askdisha 2.0
- AskDisha 2.0 is available on IRCTC website as well as mobile app.
- To access it, open the official
irctc website - Look for the AskDisa 2.0 logo on the bottom right corner of the home page
- Enter the required details or simply start typing your query in the text box below
- Alternatively, you can also click on the ‘Microphone’ icon to speak your command.
- To use AskDisha 2.0 on your phone, download the IRCTC Rail Connect app on your smartphone
- Look for the AskDisha 2.0 icon and start typing or speaking your query.
