Railways tightened the rules for ticket cancellation, brought strict rules for quality construction. india news
New Delhi: Last-minute changes in plans will cost you dearly, as the Railways has announced a revised rule linking refunds to the time of ticket cancellation before the scheduled departure of trains. According to the new rule, passengers who cancel their tickets less than eight hours before departure will not get any refund, while cancellations made between eight hours and 24 hours before departure will be subject to a 50% discount.Announcing the changes as a part of the ongoing reforms, Railway Minister Ashwini Vaishnav on Tuesday said that under the new criteria there will be a deduction of 25% on tickets canceled 24 to 72 hours before the train departure, while the minimum amount will be deducted for cancellations before 72 hours. The new rules will be effective between April 1 and 15.Currently, passengers do not get any refund on ticket cancellation within four hours and there is a 50% discount on tickets canceled within 4-12 hours before train departure. Similarly, only 25% is deducted on tickets canceled within 12-48 hours and minimum deduction for cancellation before 48 hours.Vaishnav said strict refund norms have been set after investigation in view of some tickets still being hoarded by brokers and their black marketing. He said the fake customers sent by the Railways discovered how brokers take advantage of the last minute cancellation provision. He said that these changes will prevent black marketing and last minute selling of tickets by agents.The minister also announced that passengers who have booked tickets online will be able to change the boarding point (station) 30 minutes before the scheduled departure. At present, change in boarding point is allowed only before the first chart is prepared.Vaishnav also announced reforms in contracting norms to improve the quality of construction. As per the new norms, Railways will assess the bidding capability of contractors bidding for all projects above Rs 10 crore. He also said that as per the new norms, contractors will have to carry out the work directly under their supervision at 60% of the total price and sub-contracting up to 40% is allowed, which follows PM Narendra Modi’s instructions to infrastructure ministries.Learning from the earlier Dedicated Freight Corridor project, where players without experience in similar projects got the work, leading to complications, now only contractors who have done at least 20% “similar work” will be eligible to bid. Bidders will also have to submit a detailed execution plan before commencement of the project for better monitoring and timely execution. Where the successful bidder bids significantly lower than the estimated project cost, Railways will take additional performance guarantee.

