A Rhode Island couple who spent more than $600 on a Donald Trump-branded watch were shocked when the product arrived with a flaw.Tim Pettit purchased the watch as a gift for his wife Melanie after hearing a radio commercial featuring the voice of US President Donald Trump that promoted several luxury watches.While browsing the website, Tim found a silver and pink model he thought his wife would like and paid $640 for it. But when the moment came, the couple realized something was wrong.Instead of displaying Trump’s full surname, the clock read “Rump”.“I noticed it right away,” Melanie told WJAR.He said: “How can they process this and do something without checking their work?”The clock had a pink face with Trump’s signature and images of fireworks, but the missing “T” turned a special gift into a disappointing experience.According to the couple, Melanie became so upset by this mistake that she started crying after looking at the watch.Tim said he expected better quality from a product named after a US president.He told WJAR, “I wanted to do a special thing for them. And we hoped it would have the integrity and good follow-up of the President of the United States.”The couple said they tried contacting the company to fix the problem but initially received no response.“We would like this to be fixed properly and quickly. [And] It would be nice to apologize for making my wife cry,” Tim told WJAR.The situation changed after a local news outlet contacted the company on the couple’s behalf. The watchmaker then responded, giving the couple an $800 gift card and sending a replacement watch with Trump’s full surname correctly printed on it.The watches are marketed using Trump’s image and voice. In a promotional video on the company’s website, Trump says: “Hello everyone, this is President Donald J. Trump, and it’s Trump Time.”“Get your watch today!” He adds.However, the company has stated in its terms that it is not officially a part of the Trump administration. The fine print on the website states that Trump’s likeness is being used under a paid licensing agreement with CIC Digital LLC and that the products are “not designed, owned, managed, or controlled by Donald J. Trump, The Trump Organization, CIC Digital LLC, or any of their respective principals or affiliates.”The company also maintains a strict returns policy, stating that “All sales [are] Last.”